It is the policy of ICB (International Construction Bureau) Limited to provide customers with roofing products that comply in all respects with the requirements contained in customers' specifications and orders as well as meeting the requirements of ISO 9001:2008.
ICB is committed to meeting customer expectations and needs on time, every time and is continually striving to provide better products and services in order to reduce the margins for error.
The various processes or activities undertaken are written into the procedures and these are readily available to all employees. The procedures themselves are kept under review by the Managing Director by means of the non-conformance control, auditing and management review processes.
These processes maintain the suitability of the existing system and provide a means to continually improve the effectiveness of the quality management system and provide an effective framework for establishing and reviewing the quality objectives.
This policy is itself kept under continual review.